Maintenance Connection Overview
Maintenance Connection
Maintenance Connection is a web-based software system for maintenance management. It was developed for organizations in general facilities management, healthcare, manufacturing, government, utilities, warehouses, energy development, travel agencies, and other specialized industries.
Product Overview
The system optimizes lifecycles of assets, tracks and manages maintenance costs, provides insight on possible equipment failures, streamlines labor efforts, and performs other crucial tasks for meeting the full potential of maintenance and facility management. Maintenance Connection has won the Product of the Year Award, named by Plant Engineering.
Maintenance Connection is completely web-based, running inside the user’s Internet browser; it can be hosted online or on the customer’s own work site. Integration capabilities are directly built into the system. The system is designed to scale freely, serving businesses with as few as 10 users or with as many as 10,000. It runs on the Microsoft SQL Server Relational Database Engine.
Maintenance Connection is designed to readily integrate with other systems, such as enterprise resource planning (ERP) software and Computer Aided Facility Management Software. The homepage for each user is tailored according to the role within the organization, allowing for maximum efficiency when any given employee logs in. To direct the user to the most pressing issues, work assignments, requests, and other objectives that need immediate attention are highlighted in red to avoid accidental neglect.
The system also includes a customizable calendar that depicts employee work schedules and how they relate to one another. A special feature in the system, called “My Matrix,” allows work order information to be displayed using an editable matrix. This level or organization allows employees to see only the most useful information, without losing track of other projects.
Maintenance Connection Deployment Options:
- Cloud, SaaS, Web
- Installed - Mac
- Installed - Windows
- Mobile - Android Native
- Mobile - iOS Native
Supported Operating System(s): Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000
Training
Our goal at Maintenance Connection is for customers to receive upfront training on our CMMS system to ensure a successful implementation, with ongoing training to sharpen skills and use our system to the fullest extent.
Upfront Training
Our team of experts can conduct on-site or remote training sessions to get your team up to speed on our CMMS software. We will work with you to develop a training plan that fits the needs of your staff and time frame. We’ll cover topics like:
- System Introduction and Navigation
- Asset and Preventive Maintenance Management
- Work Order Management
- Inventory Management (if applicable)
- Reporting
Continued Learning
We offer several opportunities for clients to receive ongoing learning about the features of our CMMS software to brush up on existing skills or take knowledge to the next level. These include:
- Annual Checkpoint User Group Conferences
- MC University Online Learning
- On-Site/Remote Client Training
Add-On Training Packages
For customers looking to add additional training, we offer an array of training packages including:
- Administrator Training
- Technician Training
- System Audits
About Maintenance Connection
Maintenance Connection is the sole provider of a CMMS/EAM solution uniquely positioned to manage all aspects of a maintenance operation, right at the fingertips of maintenance personnel. Maintenance Connection can provide solutions in all aspects of maintenance, all packaged in an intuitive and easy-to-use interface that allows you to manage maintenance, not software.
Since 1999, Maintenance Connection has emerged as one of the dominant solutions providers. And our customers keep coming back again and again as a result. Our unique blend of customer focus and leading-edge technology makes up an organization you will want to partner with. Our unique blend of technology and personalized service is a critical component of our client satisfaction. Whether it’s accuracy, reliability, response time, attitude, expertise, support or follow-up, our attention to service is evident in the people we hire, the systems we develop and the way we interact with our clients.
Try out the software today to find out how our solution can be the most powerful tool in your belt.
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