Our Contributors:
Joe Keenan is the managing editor of Retail Online Integration and eM+C, two B-to-B trade publications.
Gilon Miller is a VP and Chief Marketing Officer at Upstream Commerce, a leader in Pricing Intelligence solutions for retailers.
Donna Crichlow is the Director of Sales for The General Store, a POS system company that specializes in systems for retailers in Florida and nationwide. For more information, contact The General Store directly: (866) 576-1592
David Rich currently serves as CEO at ICC/Decision Services, a customer experience management organization working with retail chains around the globe. If you are interested in improving your customer's experience, contact ICC/Decision Services for a free trial.
Industry insights are experts within the retail industry who have experience across broad or focused areas of their industry. Each week our expert columnists will share their insights and advice on popular retail topics such as technology trends, seasonal shopping, customer satisfaction tips, and more!
Competitive pricing analysis and assortment intelligence solutions are the secret ingredients to understanding what consumers want. Industry Insights' Gilon Miller explains how retailers can use the data to increase profits.May 23, 2013
Brand Suicide or Brilliant Marketing: a Look at Abercrombie and Fitch's Latest CrisisAbercrombie and Fitch's CEO Mike Jeffries caused a media frenzy with his recent comments regarding overweight people. Industry Insights' Joe Keenan explains the possible marketing strategy behind the retail drama.May 16, 2013