Our Contributors:
Joe Keenan is the managing editor of Retail Online Integration and eM+C, two B-to-B trade publications.
Gilon Miller is a VP and Chief Marketing Officer at Upstream Commerce, a leader in Pricing Intelligence solutions for retailers.
Donna Crichlow is the Director of Sales for The General Store, a POS system company that specializes in systems for retailers in Florida and nationwide. For more information, contact The General Store directly: (866) 576-1592
David Rich currently serves as CEO at ICC/Decision Services, a customer experience management organization working with retail chains around the globe. If you are interested in improving your customer's experience, contact ICC/Decision Services for a free trial.
Industry insights are experts within the retail industry who have experience across broad or focused areas of their industry. Each week our expert columnists will share their insights and advice on popular retail topics such as technology trends, seasonal shopping, customer satisfaction tips, and more!
To help your business prepare for 2013 retail trends, Industry Insights' columnist Joe Keenan lists 4 you should be aware of.Dec 26, 2012
When Retailers Should Raise Prices & HowIndustry Insights' columnist Gilon Miller explains a few of the circumstances where it's advisable (even imperative) to raise your prices if you want to stay competitive and be profitable in today's market.Dec 19, 2012
Google Same Day Delivery is Disappointing? Compared to DominosGoogle is testing same-day delivery but with many trials and errors. Industry Insights' columnist Evan Schuman explains the challenges e-tailers often face.Dec 14, 2012
Showrooming: Don't Fear It, Embrace ItThere has been a significant shift in the way shoppers approach the task of shopping. The new trend is called "showrooming" and Industry Insights' columnist Tina Praino explains how retailers can adapt.Dec 3, 2012